Volunteer Resources

See instructions below or download our PDF version.
You can also view screenshots of the process.

1. Download the “ServTracker Mobile Meals” app on your iPhone or Android device
2. Once the app downloads, open it and enter the following information:
   • Driver name – your first and last name
   • Driver contact number – your cell phone number
   • Customer id – SC1011 (case sensitive)
   • Route code – enter “Route” and your route number (case sensitive and must be 2 or more digits, e.g. “Route 05”)
   • Password – driverpass (case sensitive)
   • Pass key – MOW (case sensitive)
3. Select Sign In

Please note: All information except the pass key will automatically populate the next time you login. You will need to change the Route Code if you deliver a different route. 

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Multiple clients at the same address: When more than one client lives at the same address, the clients will still be listed individually. However, under Special Instructions, it will be noted that more than one client lives at that address. Please make sure to review your complete route list before beginning delivery and make note of any clients living at the same address. 

Routes pushed daily: If you choose to deliver meals using the mobile app, your route will be accessible on the mobile app by 10:00 am on the day you deliver. 

iPhone users: If you have an iPhone, please make sure your Location (found by visiting Settings and then by clicking on the Mobile Meals app listing) is set to Always. If you need help making this adjustment, please let our team know. 

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Once you sign in, a list of the clients on your delivery route will appear on your mobile screen.

Select the name of the first client on the list.

When you are done delivering to the first client, select either Delivered or Not Delivered, and move on to the next client. 

See instructions below or download our PDF version.

Millwood Distribution Site:
2817 Millwood Ave., Columbia, SC 29205

Please enter via the second entrance of our parking lot off Gladden Street. The map below provides an overview of the flow of traffic.

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Millwood Pick-Up Process & Procedures

1. Once you arrive at Millwood, please remain in your vehicle and continue with the flow of traffic. 
2. Our staff or volunteers will greet you and retrieve your cooler bags. Once packed, you will receive your coolers along with a route slip indicating your deliveries. The route slip will include the clients’ names, contact information, driving directions, and any special instructions to help with delivery.
3. Upon receiving your route, please take a moment to look it over. Always make sure to review the notes and/or any special instructions for each client.
4. Indicated on the route sheet is the number of meals each client will receive that day.
   • 1 Meal = (1) hot meal and (1) milk & fruit bag*
   • 2 meals = (2) hot meals and (2) milk and fruit bags*

*Some clients may wish to receive milk or fruit ONLY – in this case, your route sheet will reflect these wishes. Your cold bags will include these changes.

See instructions below or download our PDF version.

Spring Valley Presbyterian Distribution Site:
125 Sparkleberry Ln., Columbia, SC 29229 

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Spring Valley Presbyterian Pick-Up Process & Procedures

1. Once you arrive at Spring Valley Presbyterian Church, please proceed to the back of the parking lot (a Meals on Wheels sign will be located outside the designated pick-up building). Ring the doorbell outside of the back building for entry. 
2. Our staff or volunteers will greet you and retrieve your cooler bags. Once packed, you will receive your coolers along with a route slip indicating your deliveries. The route slip will include the clients’ names, contact information, driving directions, and any special instructions to help with delivery.
3. Upon receiving your route, please take a moment to look it over. Always make sure to review the notes and/or any special instructions for each client.
4. Indicated on the route sheet is the number of meals each client will receive that day.
   • 1 Meal = (1) hot meal and (1) milk & fruit bag*
   • 2 meals = (2) hot meals and (2) milk and fruit bags*

*Some clients may wish to receive milk or fruit ONLY – in this case, your route sheet will reflect these wishes. Your cold bags will include these changes.

See instructions below or download our PDF version.

Westminster Presbyterian Distribution Site:
1715 Broad River Rd., Columbia, SC

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Westminster Presbyterian Pick-Up Process & Procedures

1. Once you arrive at Westminster, please follow the directions on the map below through the pull-through. 
2. Our staff or volunteers will greet you and retrieve your cooler bags. Once packed, you will receive your coolers along with a route slip indicating your deliveries. The route slip will include the clients’ names, contact information, driving directions, and any special instructions to help with delivery.
3. Upon receiving your route, please take a moment to look it over. Always make sure to review the notes and/or any special instructions for each client.
4. Indicated on the route sheet is the number of meals each client will receive that day.
   • 1 Meal = (1) hot meal and (1) milk & fruit bag*
   • 2 meals = (2) hot meals and (2) milk and fruit bags*

*Some clients may wish to receive milk or fruit ONLY – in this case, your route sheet will reflect these wishes. Your cold bags will include these changes.